1. Legal Entity
1.1"ATI", "we" or "us" means A T I Coworking Spaces Operation L.L.C. (Arabic: أيه تي اي لتشغيل مساحات العمل المشتركة ش.ذ.م.م), a limited liability company (single owner) licensed by the Department of Economy and Tourism, Dubai, with its registered office at Office No. 516, Bayan Business Center, Dubai Investment Park 1, Dubai, United Arab Emirates.
1.2ATI may trade under the name "Aquaness Technical Institute". All bookings, quotations, invoices and agreements issued under that name are entered into by A T I Coworking Spaces Operation L.L.C.
2. Scope of Hire
2.1These Terms & Conditions apply to the hire of the ATI Facility as a venue for the Client's own corporate meetings, conferences, seminars, workshops, training sessions, interviews, presentations, hybrid/virtual meetings and other approved professional activities.
2.2ATI provides the meeting space, facilities and any agreed services only. ATI does not organise, deliver, certify or take responsibility for the content of any training, workshop, seminar or other activity conducted by the Client. The Client is solely responsible for the content and delivery of its activities, and for holding any licences, permits or approvals that those activities require.
2.3The ATI Facility is suitable for a maximum of 25 attendees, subject to the selected seating arrangement and the nature of the event.
2.4The specific date, duration, Facility setup, facilities, additional services and applicable charges shall be confirmed in the quotation issued to the Client.
3. Facilities Included
3.1Unless otherwise stated in the quotation, the standard hire of the ATI Facility includes:
Private meeting space
Seating capacity for up to 25 participants
Flexible layouts, subject to availability
Boardroom, U-shape, theatre and other suitable configurations
Two display screens (one of them can be used as Interactive whiteboard)
4K projection facilities
Interactive whiteboard
Two smart cameras for virtual and hybrid meetings
surround sound system
High-speed internet access
Standard lighting and air conditioning
Facility preparation and standard setup
Facility reset between sessions, where applicable
Basic stationery / office support
Access to kitchenette facilities
Standard tea, coffee and water service
Access to standard washroom facilities
Dedicated prayer room
Free visitor parking within the building, subject to building availability and applicable building rules (located at the rear of the building)
3.2Any facility or service not specifically listed as included in the quotation shall be treated as an additional service and may be subject to additional charges.
4. Optional Services
4.1The following services may be arranged upon request and will normally be quoted separately:
Breakfast, coffee breaks and refreshments
Lunch / working lunch
External or additional catering
Additional beverages
Printing and photocopying
Additional stationery and office supplies
Recording services
Additional AV or technical requirements
Photography / videography
VR equipment or integration
Event support staff
Special decoration or branding
Extended operating hours
Additional setup or technical requirements
4.2All optional services are subject to availability and prior confirmation.
5. Booking Confirmation
5.1A booking request does not constitute a confirmed reservation.
5.2A booking shall be considered confirmed only after written confirmation from ATI and receipt of the required payment or purchase order, as applicable.
5.3Any optional services requested shall be paid in advance, no later than four working days before the event. Cancellation of optional services is subject to the cancellation terms of the relevant external service providers.
5.4ATI may provisionally hold the requested date for a limited period as specified in the quotation. If confirmation and/or payment is not received within the stated period, ATI reserves the right to release the date.
5.5The final booking confirmation shall be based on the quotation and written confirmation issued by ATI.
6. Booking Duration
6.1The minimum booking period is four hours, unless otherwise agreed in writing.
6.2The standard operating hours of the ATI Facility are subject to ATI's availability and the terms stated in the quotation.
6.3Any requirement for access before the agreed start time, extension beyond the agreed end time, or additional preparation time must be requested in advance and may incur additional charges.
6.4Overtime usage will be charged at the applicable rate stated in the quotation or otherwise agreed in writing.
7. Payment Terms
7.1Payment terms: 100% advance / or as agreed in quotation
7.2Unless otherwise stated:
The booking is confirmed upon receipt of the required advance payment.
All payments must be made in accordance with the payment schedule stated in the quotation.
Any bank charges, transfer fees or payment processing charges shall be borne by the Client unless otherwise agreed.
Additional services requested after confirmation will be charged separately.
Any additional charges incurred during or after the event shall be payable by the Client according to the agreed payment terms.
All prices are exclusive of VAT, unless expressly stated otherwise in the quotation.
The applicable UAE VAT shall be added where required by law.
7.3Payment Method: Bank Transfer / Cheque / Cash
8. Cancellation Policy
8.1Cancellation requests must be submitted to ATI in writing.
8.2Unless otherwise stated in the quotation, the following cancellation terms shall apply:
Cancellation 7 or more calendar days before the booking date: eligible for cancellation without Facility hire cancellation charges, subject to any non-refundable third-party or specially arranged services.
Cancellation less than 7 calendar days before the booking date: 50% of the confirmed Facility hire fee, plus any non-refundable third-party or optional service costs, shall be retained.
Cancellation on the booking date or failure to attend: 100% of the confirmed quotation value, including all optional services, shall be retained.
8.3Any amount paid in excess of the applicable cancellation charge shall be refunded to the Client by the original payment method within fourteen (14) working days of ATI's written confirmation of the cancellation.
8.4Any catering, external supplier, special equipment or other third-party services already confirmed may be subject to separate non-refundable charges.
8.5ATI may consider date changes instead of cancellation, subject to availability and written approval.
8.6ATI reserves the right to cancel any confirmed booking at any time, for any reason, by written notice to the Client. In such case, ATI shall refund in full all amounts paid by the Client for the cancelled booking, or, at the Client's option, offer an alternative date subject to availability. This refund or alternative date shall be the Client's sole and exclusive remedy, and ATI shall have no further liability to the Client for any loss, cost or expense arising from the cancellation.
8.7ATI may cancel a booking, or stop an event in progress, with immediate effect and without any refund, if the Client or any of its attendees breaches these Terms & Conditions, including but not limited to exceeding the confirmed capacity, engaging in prohibited activities, failing to comply with building rules or security requirements, causing damage to the ATI Facility, or failing to make payment when due. All amounts paid shall be retained by ATI, and the Client shall remain liable for any outstanding charges and any damage caused.
9. Rescheduling
9.1Requests to change the booking date or time must be made in writing and are subject to availability.
9.2One (1) rescheduling request is permitted free of charge, provided it is made in writing at least seven (7) calendar days before the original booking date and the new date falls within ninety (90) days of the original date. Any further rescheduling request, or a request made less than seven (7) calendar days before the original booking date, shall be treated as a cancellation under Section 8.
9.3A rescheduled booking may be subject to the same cancellation and payment conditions applicable to the original booking.
9.4Any additional costs resulting from a date change, including catering, third-party services or special arrangements, shall be payable by the Client.
10. Catering and Refreshments
10.1Standard refreshments included in the quotation, if any, will be provided according to the agreed package.
10.2Additional catering requirements must be confirmed in advance.
10.3For catering arranged specifically for the Client, the final number of participants must be confirmed no later than 48 hours before the event.
10.4ATI cannot guarantee changes to catering quantities after the stated deadline.
10.5Special dietary requirements should be communicated in advance and will be accommodated where reasonably possible.
11. Facility Setup and Layout
11.1The Client must confirm the preferred layout and seating arrangement before the event.
11.2ATI will prepare the ATI Facility according to the confirmed setup, subject to the capacity and practical requirements of the selected arrangement.
11.3Any significant last-minute change to the Facility configuration may be subject to availability and additional setup charges.
12. AV and Technical Equipment
12.1ATI will provide the standard AV equipment included in the confirmed quotation.
12.2Clients are responsible for ensuring that presentations, videos, software, files and other materials required for their event are compatible with the available equipment.
12.3ATI may provide reasonable technical assistance; however, ATI does not guarantee compatibility with every third-party device, software application, conferencing platform or presentation format.
12.4Clients are encouraged to test important presentations or technical requirements before the event.
13. Internet and Virtual/Hybrid Meetings
13.1High-speed internet access is provided as part of the standard facility, where specified in the quotation.
13.2ATI will make reasonable efforts to maintain internet connectivity and technical facilities. However, temporary interruptions caused by internet service providers, building infrastructure, equipment failure, power interruption or circumstances outside ATI's reasonable control shall not constitute a failure to provide the ATI Facility.
13.3For critical virtual or hybrid events, clients are advised to maintain an appropriate backup connection or communication method.
14. Client Responsibilities
14.1The Client is responsible for:
Providing accurate booking and attendee information.
Ensuring that attendees comply with the building's rules and regulations.
Using the facilities responsibly.
Ensuring that attendees behave professionally and respectfully.
Ensuring that no prohibited, unlawful or hazardous activity takes place on the premises.
Ensuring that equipment, furniture and facilities are not intentionally or negligently damaged.
Removing personal belongings and event materials at the end of the booking.
Ensuring that the number of attendees does not exceed the confirmed capacity.
15. Damage and Loss
15.1The Client shall be responsible for any damage to ATI property, furniture, equipment or facilities caused by the Client, its employees, representatives, contractors, guests or attendees through misuse, negligence or intentional acts.
15.2ATI reserves the right to recover the reasonable cost of repair or replacement.
15.3ATI shall not be responsible for the loss, theft or damage of personal belongings, equipment, documents or other property brought onto the premises by the Client or attendees.
16. Prohibited Activities
16.1The following activities are not permitted within ATI:
Activities involving hazardous or flammable materials including smoking (in all forms)
Illegal activities
Activities that may damage the premises or equipment
Excessive noise or activities that disturb other occupants
Use of the premises for purposes other than the approved booking
Any activity prohibited by the building management or applicable UAE laws and regulations
16.2ATI reserves the right to immediately stop any activity that creates a safety, security or serious operational concern.
17. Branding and Signage
17.1The Client may request reasonable event signage or branding subject to prior approval.
17.2No permanent signage, adhesive material, drilling, fixing or modification of walls, furniture or equipment is permitted without written approval from ATI.
17.3Any approved branding or signage must be removed at the end of the event unless otherwise agreed.
18. Security and Access
18.1The Client and attendees must comply with the security procedures and access requirements of Bayan Business Center and the building management.
18.2Attendees may be required to provide identification or follow visitor registration procedures.
18.3ATI reserves the right to refuse access to individuals who fail to comply with applicable security requirements.
19. Force Majeure
19.1ATI shall not be liable for any failure or delay in providing the booked facility where such failure or delay results from circumstances beyond its reasonable control, including but not limited to:
Fire
Flood
Natural disasters
Government restrictions
Building closure
Power or utility failure
Internet or telecommunications failure
Civil disturbance
Emergency situations
Acts of government or regulatory authorities
Other circumstances beyond ATI's reasonable control
19.2In such circumstances, ATI will make reasonable efforts to offer an alternative date or suitable arrangement where possible.
20. Photography and Recording
20.1Photography, video recording, audio recording or other content production inside the premises must be communicated to ATI in advance.
20.2The Client is responsible for obtaining all necessary permissions and consents from participants, speakers and other individuals appearing in any recording.
20.3ATI may request that recording equipment be positioned in a manner that does not interfere with building operations, safety or other occupants.
21. Confidentiality
21.1The Client is responsible for protecting the confidentiality of its own documents, discussions, presentations and business information.
21.2ATI personnel will use reasonable care when handling information provided for the purpose of arranging the booking; however, Clients should not leave confidential documents or valuable items unattended.
22. Data Protection
22.1ATI will collect and use personal data provided by the Client and its attendees (such as names, contact details and identification required for building access) only for the purpose of managing the booking, building security and invoicing, and in accordance with applicable UAE data protection laws. The Client confirms that it is authorised to share any attendee personal data it provides to ATI.
23. Liability
23.1ATI will take reasonable care to maintain the ATI Facility and its equipment in suitable working condition.
23.2ATI shall not be responsible for indirect, incidental, consequential or business losses arising from the use of the ATI Facility, including loss of business, revenue, data or opportunities, except where liability cannot lawfully be excluded.
23.3To the fullest extent permitted by law, ATI shall not be liable for any loss, damage, cost or expense of any kind arising out of or in connection with any booking or the use of the ATI Facility. Where any liability cannot lawfully be excluded, ATI's total liability shall not exceed the total fees paid by the Client to ATI for the relevant booking.
23.4Nothing in these Terms & Conditions shall exclude or limit liability to the extent that such exclusion or limitation is prohibited under applicable law.
24. Indemnity
24.1The Client shall indemnify and hold ATI harmless against all claims, losses, damages, costs and expenses (including reasonable legal fees) arising from the Client's event or activities, the acts or omissions of the Client, its employees, representatives, contractors, guests or attendees, or any breach of these Terms & Conditions by the Client.
25. Changes to the Booking
25.1Any changes to the agreed booking, including date, time, number of attendees, layout, catering, equipment or additional services, must be requested in writing.
25.2Changes are subject to availability and may result in a revised quotation.
25.3The latest written quotation or confirmation issued by ATI shall supersede previous arrangements relating to the same booking.
26. VAT and Taxes
26.1All prices are stated in AED and are exclusive of UAE VAT, as clearly indicated in the quotation.
26.2VAT and any other applicable statutory charges shall be applied in accordance with UAE laws and regulations.
27. Governing Law and Jurisdiction
27.1These Terms & Conditions, and any booking, quotation or agreement made under them, shall be governed by and construed in accordance with the federal laws of the United Arab Emirates and the laws of the Emirate of Dubai as applicable in Dubai.
27.2In the event of any dispute, claim or difference arising out of or in connection with these Terms & Conditions or any booking, the parties shall first attempt in good faith to resolve the matter amicably through discussion. Either party may start this by giving written notice of the dispute to the other party.
27.3If the dispute is not resolved within thirty (30) days of that written notice, either party may refer it to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.
27.4Nothing in this clause shall prevent ATI from seeking urgent interim or protective relief, or from pursuing the recovery of unpaid amounts, before the competent courts of Dubai.
27.5These Terms & Conditions are issued in English. If an Arabic translation is prepared by ATI and there is any conflict between the two versions, the Arabic version shall prevail before the courts of Dubai.
28. Acceptance of Terms
28.1By accepting the quotation, making payment, issuing a purchase order or proceeding with the booking, the Client confirms that it has read, understood and accepted these Terms & Conditions.
28.2These Terms & Conditions are published at https://www.ati4k.com/terms/. ATI may update them from time to time. The version published on the date of the Client's quotation shall apply to that booking.
28.3Any amendments or exceptions to these Terms & Conditions must be agreed in writing by ATI.
Questions about these terms or a quotation? Email info@ati4k.com or call +971 56 415 8644. Office No. 516, Bayan Business Center, Dubai Investment Park 1, Dubai, United Arab Emirates.